A little help
Let’s get it sorted.
For support, email support@tiny-tools.net.
Include which tablet you’re using, what you were trying to do, and what happened. A screenshot helps if it doesn’t include private details. Please keep passwords and your parent PIN out of the email.
Before you get started
Can I buy it yet?
Not yet. We’re preparing the Fire tablet app for Amazon submission. We’ll link the store listing here when it’s available.
Does it work offline?
Family Playlist needs an internet connection. The videos play through YouTube’s embedded player; the app doesn’t download them.
What does my child get to watch?
You approve individual videos or channels and choose which children they’re for. Shelves organize those approvals. Putting something on a shelf doesn’t approve more content.
Can another adult help manage things?
Yes. Invite them into your existing family. They can join through the emailed invitation without buying another copy.
I already have an account. Where do I sign in?
Open the parent app to sign in and manage your family. Creating a new family requires the purchased app.
How do I ask about my data or delete my account?
Account deletion is in Family settings in the app. You can also email support@tiny-tools.net for help with privacy questions. See the draft privacy notice for the current summary.